Privacy Policy

 

Quality Fleet Service, Inc. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights in relation to it. This policy applies to all data collected through our website, which is hosted on a WordPress platform and maintained by Sandhills Global.

Personal Information We Collect
We may collect information that identifies, relates to, describes, references, or could be reasonably linked, directly or indirectly, with you ("Personal Information"). This includes:
Identifiers: Name, address, phone number, email address, IP address, etc.
Personal details: Social security number, driver’s license, employment info, and financial information you provide when requesting quotes or completing purchases
Commercial Information: Records of products/services purchased, purchasing tendencies
Internet/Network Activity: Browser version, referring sites, usage data
Geolocation Data: If allowed by your device
Professional Information: Occupation, employer details
Inferences: From preferences or web activity

How We Collect Your Information
We collect Personal Information:
When you provide it voluntarily (e.g., submitting forms, making purchases)
Automatically via cookies and web beacons to analyze website traffic, behavior, and preferences
Examples include:
Quote Requests & Orders: To provide pricing, financing options, and complete transactions
Monthly Payment Tools: If you submit info to calculate or request financing options
Surveys & Contests: Voluntarily submitted information used for research or promotions

Use of Your Personal Information
We may use your Personal Information to:
Fulfill transactions, deliver products/services, and provide support
Process payments and arrange shipping
Contact you with updates, promotions, and requested information
Conduct marketing and customer satisfaction research
Personalize your website experience and show relevant products/ads
Comply with legal obligations or defend against claims
Share limited data with trusted service providers, OEMs, and marketing partners (only for business purposes and with confidentiality agreements in place)

Use of Cookies
We use cookies to:
Remember preferences and past viewed items
Improve performance and analytics
Provide tailored marketing
Cookies do not run programs or install viruses. You may disable them via your browser settings.

Who We Share Information With
We do not sell, rent, or lease your Personal Information. We may share it with:
Our service providers (payment processors, shipping providers, analytics tools)
Affiliates and OEM partners for legitimate business reasons
Legal or regulatory authorities when required by law

Data Retention
We retain Personal Information only as long as necessary for our business purposes or as required by law.

Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies when leaving our site.

Security
We take reasonable precautions to protect your Personal Information, both online and offline. Sensitive information transmitted online is encrypted, and data is stored in a secure environment.

California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
The right to know what Personal Information we collect and share
The right to delete Personal Information (subject to certain exceptions)
The right to opt out of the sharing of Personal Information
The right to non-discrimination for exercising privacy rights
We do not sell Personal Information. We may share information with service providers under contract for business purposes only.
To exercise your rights under CCPA/CPRA, please contact us at info@qualityfleetservice.com  or use our Privacy Request Form [Insert Link].
We will respond to verifiable consumer requests as required by law. You may only submit access or portability requests twice in a 12-month period.

Opt-Out & Unsubscribe
You may opt out of marketing communications at any time by:
Clicking “unsubscribe” at the bottom of our emails
Emailing us at info@qualityfleetservice.com

Hosting Location
Our website is hosted in the United States. By using the site, you consent to your information being stored and processed in the U.S.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We encourage you to review it regularly. Your continued use of our site signifies your acceptance of the updated policy.

Contact Us
If you have questions, wish to update your Personal Information, or submit a request regarding your privacy rights, contact:
Email: info@qualityfleetservice.com
Phone: 413.213.0632
Business: Quality Fleet Service, Inc.